Cancellation and Refund Policy

Konnection India, herein after referred as the Company, is a delivery oriented company and believes in commitment and best delivery of its contracts and so has not so far called in for cancellation.

However, the contract may be cancelled by the client, only if the client has provided all relevant details of the campaign and key words as required for running the campaign, and the company is not able to initiate the ad campaign within a period of 30 days.

In such an eventuality the client shall provide a 7 days clear written notice of its intent to cancel the contract and if the company still fails to perform its obligations then the contract shall be deemed cancelled and the company shall be liable to refund the consideration or advance money so received by the client. However, the company shall not be in any case be obliged to pay any amount of interest or other damages, penal or otherwise, on such refund.

The company, however, reserves its right to cancel the contract at any time by giving a 7 days clear notice of its intent to terminate the contract and the company in that case shall be obliged to refund the amount of consideration received by reducing the same in proportion to the work performed during the subsistence of the contract.

However the company shall neither be required to give any special reasons for such termination nor shall be required to pay any interest or damages, whether penal or otherwise.

The Company shall in no case be obliged to refund the amounts so received to any Client entity in case the performance of the obligations under the contract have become impossible for some supervening event not expected to happen in general course of nature. Such an impossibility includes change in law, failure of search engine/s, dismissal of internet connections for no fault of the company, the company or the client becoming insolvent, some order or judgment of any Court of law restraining the Company to perform the contract, complete strike/lockouts, war, external aggression, natural calamity, acts of god, or any causes of like nature out of control of the company.

It is expressly stated and agreed between the parties that the refund shall in no case be deemed to be admission of deficiency and shall in no case be an incident for any liability because of non performance or for damages and losses suffered by the client and the client shall receive the refund amount in full satisfaction of all its claims against the Company and shall be estopped from initiating any civil or criminal action against the company in any Court of law or before any authority any where in the World lest the Courts of Law or other Authorities in India.

That Notice so stated above shall be deemed to be served upon the Company if it is delivered at the registered address of the Company i.e. H.No. 1554, Sector 4, Gurgaon, Haryana, or if the same is sent through email to –

And notice shall be deemed to have been sent to the Client if the same is delivered to the address of the client as disclosed to the Company or is sent to the email id so disclosed to the Company.

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